Buying a new roof, wether it is from an insurance claim or because your roof has just gotten worn out, is an expensive and laborious task. The traditional idea is to get 3 bids from roofing contractors and then take the cheapest bid. I read recently that 87% of all complaints on BBB come from choosing the cheapest roofer in a 3 bid process. The cheapest company is usually not the best!
Personally, I see a lot of customers that receive quotes from me and up to 6 other roofers. Once, I had a customer ask me for a quote and I saw 11 other quotes from other roofing companies – talk about Paralysis by Analysis ! Here are some tips to help you so you don’t have to go through all of this work:
1. Use a Contractor Referral Service
I am an Elite Contractor for Home Advisor. Home Advisor, Thumbtack and other services perform background checks, verify insurance and provide reviews from multiple customers. This takes away a lot of work from the Homeowner. Instead of collecting emails and phone numbers and waiting for responses, the homeowner can get real reviews from actual customers. Look for the details that matter to you and find the contractors that match your needs.
2. Check out Nextdoor.com and your neighborhood Facebook page
These are great sources of information. Honest Contractors are all over Nextdoor.com and they are verified by your Neighbors. Find a contractor that has made your neighbor happy and they will probably do the same for you.
3. Follow your Gut
If someone gives you a funny feeling, ask them a question about what is bothering you. Contractors are human and sometimes say something that sounds strange without any bad intent. However, if a Contractor proposes something unethical, you should move on to someone else.
4. Focus on Quality and Warranty
In the long run, Quality Materials and Craftsmanship trump price. Additionally, the differences in warranties are extreme! If someone says they have a lifetime warranty, get the details.
5. Find a Contractor you want to Deal With and then Negotiate on Price
Based on quality, warranty and reputation, you may find a contractor you want to deal with and can avoid multiple quotes. If this is the case, save time and frustration and make a deal with the contractor you trust.